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  • November Chapter Meeting: Keep Them Out of the Classroom!

November Chapter Meeting: Keep Them Out of the Classroom!

  • 18 Nov 2014
  • 5:30 PM - 7:30 PM
  • Children's Medical Center, Plano
  • 52


  • Member registration with Dallas ASTD Membership.
  • Member registration with Dallas ASTD and National ASTD memberships.

Dallas ASTD Presentation

Keep Them Out of the Classroom!
Optimizing Performance Support to Minimize Classroom Training

With the recent changes in healthcare, it was more critical than ever for Children’s Medical Center to demonstrate resource stewardship by streamlining their education processes.  By studying best practices offered by leaders in the performance support industry, Children’s Medical Center was able to shift many enterprise learning initiatives to rely on performance support for the bulk of employee learning for certain initiatives.

For Children’s, this was much more than placing the classroom workbook on a corporate intranet or SharePoint site.  Instead, a thoughtful approach was used to mirror vender solutions in a way that maximized trust of the resources, minimized time required to access the materials, and aided “speed learning” when utilizing the information.

Key Topics:

  • Determining when performance support is needed
  • Best practices of leading performance support solutions
  • Replicating vender solutions on a shoestring budget
  • Establishing end-learner buy in for performance support
  • Collaborating with service and support to maximize performance support adoption
  • Retrospective - Lessons learned
  • Now What?  - - Your next steps, templates and tools
Meeting Schedule:
5:30 - 6:30 Registration & networking/snacks
6:30 - 7:30 Program
7:30 - 8:00 Optional Networking

Meeting Location:
Children's Hospital, Plano
Speese Conference Center
7601 Preston Rd.,
Plano, TX 75024


Stephanie Speights, the Director of Organizational Learning and Development at Children's Health SM, has enjoyed more than 20 years in the learning and development field.  Stephanie was recruited by Children's Medical Center Dallas (now Children's Health) in 2008 to lead the organization-wide training initiative designed to transition from paper to electronic medical records. Today, Stephanie leads a highly-skilled team of learning professionals and organizational development consultants to meet the growing L&D needs of an expanding health system. Stephanie holds a PhD in English from Texas Christian University.

Micky Fokken is the Manager of Instructional Design and Measurement at Children’s Health, a multi-faceted children’s health  system in Texas, based out of Dallas.  He has worked at Children’s Health for 4 years, collaborating with internal customers to build ILT, CBT, and performance-support solutions for internal clients spanning technical, leadership, and clinical areas.  He holds a BS and MS in Applied Technology and Performance Improvement from the University of North Texas.

$10 increase in price for on-site registrations: $25 - Members $35- Non-Members, be sure to register early!


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