Instructional Designer - Ace Cash Express

01 Feb 2019 12:47 PM | Anonymous

Company: Ace Cash Express


Position Description:


  • Manage the Instructional Design technology, tools and resources.
  • In conjunction with the Director of training, analyze, build, develop and maintain New Hire Onboarding Program and New Hire Training Workshop.
  • Perform business and performance analysis to determine training objectives, goals, and learner characteristics such as existing knowledge and skill level, as well as knowledge and skill gaps.
  • Use advanced knowledge of instructional system design (ISD) and technologies, and adult learning theory to propose learning solutions that are cost-effective, easy-to-create and maintain, visually and instructionally compelling and that provide a rewarding experience for the learner.
  • Establish goals and learning objectives to design appropriate and effective curriculum by leveraging instructional design methodology.
  • Manage the end-to-end instructional design process with a sense of urgency and drive for results.
  • Employ a rapid-development approach and strong instructional design to build creative and innovative training videos, games, job aids, facilitator guides, and related learning/e-learning deliverables. Bring best-of-breed learning techniques into the development of training program and solutions.
  • Manage the design and development of certification paths and sales programs.
  • Conduct train-the-trainer sessions (virtual or instructor led) to ensure delivery of materials is consistent across all regions and trainers understand the course content, learning objectives, delivery method, and evaluation procedures.
  • Ensure smooth transition from final material design to implementation of program.
  • Ensure the quality of training content by managing defined quality control processes and infrastructure.
  • Aligns training content with company SOPs.
  • Drive projects to execute successfully, managing project milestones and team responsibilities for accountability.
  • Leverage learning technology tools, platforms and systems to develop new and innovative approaches to delivering training.
  • Manage Subject Matter Experts (SME's) and stakeholder relationships to clearly understand the business, target audience, and content needs to construct learning and performance outcomes.


  • Design course-level assessments to ensure learning objectives were addressed in the content at an appropriate learning level.
  • Analyze for effectiveness.
  • Design overall program Evaluation Strategy to ensure solid framework is in place with measurable baseline and associated metrics to ensure learning transfer.
  • Compile and analyze survey results (assessing readiness, job impact, and business impact).

Critical Skills

  • Advanced knowledge on MS Office
  • Strong written and verbal communication skills, including proofreading/editing and quality assurance
  • Strong content management skills; detail and process oriented
  • Proficiency with multimedia and e-learning tools such as Adobe Captivate, Articulate Storyline/360, & Adobe Creative Suite,
  • Proficiency with building interactive online learning (interactive scenarios and branching)
  • Working knowledge of loading and testing SCORM conformant courses in Learning Management Systems (Cornerstone onDemand preferred)
  • Expert project management, prioritization, and planning skills, with demonstrated success producing high-quality deliverables on time and within budget.
  • Candidates are expected to provide a portfolio showing interactive design, media, and online content.

Additional Knowledge & Skills

  • Must be detail-oriented, flexible, and can work in a fast-paced environment with multiple deadlines and shifting priorities.
  • Proven success at establishing rapport with business partners at multiple levels, working on larger teams, and collaborative work habits.
  • Demonstrated ability to act as a consultant, including skills to probe for understanding, identifies issues/opportunities; suggest win-win conflict resolution.
  • Adobe Photoshop, InDesign, and Flash experience preferred
  • Experience with HTML, XML, web-based training, digital video production, audio editing, graphic design, streaming media and web conferencing preferred.
  • Ability to design and develop engaging and interactive training using a variety of modalities and methods.
  • Some travel may be required


Minimum Requirements

  • 3 years Instructional
  • Design experience
  • 4 year college degree

Salary: $75,000

Please apply to the position by clicking this link.


14070 Proton Rd. - Suite 100
Dallas, TX 75244


Phone: 972-233-9107 ex. 224

Fax: 972-490-4219

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