2022 Keynote Speakers
Southwest Learning Summit 2022
Keynote Line Up for Thursday, November 3, 2022
Morning Keynote | Skills: Your Competitive Advantage
As employers, now more than ever, we need to understand the true capabilities of the workforce so one can unleash their full potential, enabling future growth for organizations. As individuals, we need to have a deep understanding of our skills and align them to our passions to reach our full potential.
In this session learn how U.S. Bank and the companies they represent, need to manically focus on building and sustaining a skills-centric talent development ecosystem.
Elcio Barcelos is Senior Executive Vice President and Chief Human Resources Officer of U.S. Bancorp. Elcio has served in this position since joining U.S. Bancorp in September 2020.
From April 2018 until August 2020, he served as Senior Vice President and Chief People and Places Officer of the Federal National Mortgage Association (Fannie Mae), having served as Senior Vice President, Human Resources of the DXC Technology Company from April 2017 to March 2018. Previously, Elcio served as Senior Vice President and Head of Human Resources for the Enterprise Services business of Hewlett Packard Enterprise Company from June 2015 to April 2017, and in other human resources senior leadership positions at Hewlett-Packard Company and Hewlett Packard Enterprise Company from July 2009 to June 2015. He previously served in various leadership roles at Wells Fargo and Bank of America.
Elcio is a member of the board of directors of Concordance, sitting on their Finance Committee. In addition, he serves as a First Chance campaign co-chair. Concordance’s mission is to dramatically reduce reincarceration rates for individuals returning from prison, by helping them heal from past trauma through executing a holistic, integrated, evidence-informed re-entry services model.
Elcio received his degree from Universidade Santo Amaro - Unisa in Sao Paulo, Brazil.
Afternoon Keynote Panel | The Talent Landscape of Today
The landscape of Talent Development & Management has evolved over the last few years. Enjoy a discussion with this distinguished panel on how they are navigating current talent needs with the future needs of their businesses. We will discuss realities they have faced and hear stories of success and lessons learned.
Senior Vice President People, Learning, & Development
As Senior Vice President People, Learning, & Development, Elizabeth provides Executive Leadership for People, Total Rewards, Employee Learning, Talent Management and Leadership Development at Southwest Airlines and is committed to serving the People and preserving the Culture of Southwest Airlines.
Elizabeth holds an undergraduate degree in Communication Studies from California State University Sacramento and a Masters in Speech Communication from Indiana University. Since joining Southwest Airlines in 1997, Elizabeth has served in various Leadership roles including Director of Leadership Development, Senior Director of Talent Development, Managing Director of Operational Training, and Vice President of Southwest Airlines University. During her time at Southwest, she has led many initiatives including Training Centralization, Performance Management, SAP implementation, and AirTran Integration.
In addition, Elizabeth serves on the Board of Directors for Juvenile Diabetes Research Foundation, Board of Trustees at Hawaii Pacific University, and is a member of the Board of Visitors at Catholic University of America School of Business and Economics. Elizabeth and her husband, Torry, live in Dallas and have four children.
Toyota Financial Services
Mark Dirkson is the Chief Learning Officer for the TFS Academy at Toyota Financial Services. Mark is responsible for building a robust teaching and learning capability that cultivates skill building and continuous resource development. This effort includes all U.S. TFS locations and is quickly expanding to the other TFS organizations spread across the globe.
Mark holds an undergraduate degree in Psychology from the University of California at Berkeley and a master’s degree in business administration from Arizona State University. In addition, he is a Certified Master Black Belt. Since joining Toyota Financial Services in 2008, Mark has served in several positions within the Operational Excellence group and launched the TFS Academy in the spring of 2019.
Prior to joining Toyota, Mark held multiple learning and leadership roles at several Fortune 500 companies including, Lennar, Raytheon Technologies, Travelers Insurance, and Honda.
In addition, Mark is very active in his church where he has held several leadership roles and volunteers on a regular basis. He and wife, Danyelle, live in Frisco, TX with their 12-year-old triplets.
TRG (The Richards Group)
Nikki’s a newbie to the advertising industry, though not to the people profession. She’s been around the human resources block a few times (and around the world, or awfully close to it).
While at General Motors, Nikki gained global leadership experience in Bangalore, Dubai, and Korea, leading strategies that supported talent growth and workplace cultural change. Today, she’s charged with doing the same (and then some) at TRG (The Richards Group). In her newly created role, Nikki will create an inclusive and diverse space where everyone has the opportunity for a great employee experience.
Recognized as a bridge builder and an employee coach, Nikki wants to help others succeed in their careers. Her own journey was shaped as a Clark Atlanta University and The Ohio State University alum. Nikki’s energy, empowering nature, and expertise are obvious the moment you meet her. Which may happen sooner than you realize, because she’ll likely come find you. It’s just her style.
NOTE: Jennifer Callaway from Mr. Cooper Group was originally detailed as a panelist, but due to other business needs is not able to participate as planned.